How to Get AI Insights Anywhere with Genie One on Your Phone
Empower your business decisions with instant AI analysis of your company's data, right from your mobile device.
In today's fast-paced work environment, getting quick, accurate insights from your business data can make all the difference. This guide will show you how to use Genie One on your mobile phone to ask questions about your company's information and get immediate, AI-powered answers, helping you make smarter decisions on the go.
💡 Tip: tap a step’s number when you finish it — a green tick appears and your browser remembers how far you got.
- Access to the Genie One mobile app: This app is usually provided and set up by your workplace.
- Your company login details: You'll need your standard work username and password.
- A mobile phone or tablet: The app is designed for these devices.
- Rough total time: 10-15 minutes to follow the steps and try it out.
Access the Genie One App
To begin, find and open the Genie One app on your mobile device. You'll likely find it on your home screen or within your app library. When you first launch it, you'll see a login screen where you need to enter your company's credentials. Once logged in, you'll arrive at the main chat interface, which usually features a text box at the bottom, ready for your questions. If it looks different, look for an icon that resembles a chat bubble or a magnifying glass to locate the main interaction area. You'll know it worked when you see a blank conversation screen with a text input field, indicating you're ready to start asking questions.

Ask a Question about Your Data
Now it's time to ask Genie One about your business data. Tap on the text input field, which might say "Ask a question..." or "Type your query here...", at the bottom of the screen. Then, type a clear, specific question about the company data you want to understand. Genie One's core function is to act like a smart data analyst, so think about what you'd ask a colleague if they had instant access to all your reports. After typing your question, tap the 'Send' button, often represented by a paper plane or an arrow icon, to submit your query.
You'll know it worked when Genie One starts processing your request, often showing a "typing" indicator, and then displays an answer in a conversational format above your input field.

Refine Your Request for Better Clarity
Sometimes, the initial answer might be close but not quite what you need. This is where refining your request comes in. If Genie One's response isn't precise enough, or you want more detail, don't worry – simply type a follow-up question in the same chat box. Think of it as a natural conversation where you clarify your needs. For instance, you might ask for the same information but broken down by a different category, or ask to compare it with a previous period.
You'll know it worked when Genie One processes your refined query and provides an updated or expanded answer, building on the previous conversation.

Explore Related Insights
Genie One can often suggest additional questions or related data points you might find useful. After receiving an answer, look below the response for suggested prompts or buttons labelled "Related questions," "Explore further," or similar options. These are like helpful nudges from the AI, pointing you towards other relevant insights that might aid your decision-making. Tapping on one of these suggestions will automatically ask that question to Genie One, saving you typing time. If you don't see any suggestions immediately, scroll down slightly or look for an expand button.
You'll know it worked when Genie One instantly generates a new response based on the suggested question, deepening your understanding without extra effort.

Share Your Findings with a Colleague
When you've found a valuable insight, Genie One makes it easy to share it with your team. Look for a 'Share' icon, often a curved arrow or three connected dots, usually located near the AI's response or at the top of the chat screen. Tapping this icon will bring up your phone's standard sharing options, allowing you to send the conversation or a summary of the insight through email, messaging apps, or even copy the text. If you can't find a direct share button, you can often long-press on the text of the AI's answer to copy it manually.
You'll know it worked when the chosen communication app opens with the Genie One insight pre-populated, ready for you to add your comments and send.

- Asking overly vague questions: Genie One needs specific details to provide accurate data insights. Instead of "Tell me about sales," try "What were our total sales for the last financial year in Queensland?"
- Assuming it knows everything about external data: Genie One is designed to analyse your company's linked data, not public internet information unless your IT team has specifically configured it to do so. Don't expect it to know current stock market prices or competitor sales figures unless that data is part of your internal system.
- Not refining your query: If the first answer isn't perfect, don't give up! Use follow-up questions to clarify, add conditions, or ask for different perspectives, just like you would with a human analyst.
Open the Genie One app on your phone and ask it a question about your most recent sales, customer, or inventory data. Pick something specific that would usually require you to look up a report. You might ask: "Show me a breakdown of customer service ticket resolution times by team for the past week."
❓ Quick questions
How long does this take?
About 6 minutes — the guide has 5 steps, and you can tick each one off as you go.
Which tool do I need?
This guide uses Databricks Genie One — but the approach works very similarly in other AI assistants.
Do I need to prepare anything?
- Access to the Genie One mobile app: This app is usually provided and set up by your workplace.
- Your company login details: You'll need your standard work username and password.
- A mobile phone or tablet: The app is designed for these devices.
- Rough total time: 10-15 minutes to follow the steps and try it out.
What mistakes should I avoid?
- Asking overly vague questions: Genie One needs specific details to provide accurate data insights. Instead of "Tell me about sales," try "What were our total sales for the last financial year in Queensland?"
- Assuming it knows everything about external data: Genie One is designed to analyse your company's linked data, not public internet information unless your IT team has specifically configured it to do so. Don't expect it to know current stock market prices or competitor sales figures unless that data is part of your internal system.
- Not refining your query: If the first answer isn't perfect, don't give up! Use follow-up questions to clarify, add conditions, or ask for different perspectives, just like you would with a human analyst.
Keep reading
✦ Original step-by-step guide by AI World HQ's AI editorial team. Written in plain language, reviewed for accuracy.
← Back to all stories