Step-by-step
🤖 Perplexity
Perplexity
📘 Step-by-step 📘 Perplexity · Perplexitybeginner 💼 Business

Generate a quick FAQ page for a small business website using Perplexity

Save hours of writing by letting Perplexity gather and organise your customers’ most common questions into a ready-to-paste FAQ page.

Hook: Imagine having a polished FAQ page for your small business website in under 10 minutes—without writing a single sentence yourself. Perplexity can gather your customers’ most common questions, organise them, and even draft clear answers you can copy straight into your site.

✅ Before you start
  • A free Perplexity account (sign up at perplexity.ai)
  • Your business website or a blank document where you can paste the FAQ
  • A list of 3–5 real customer questions (or you can use the examples below)
  • About 10 minutes total time

1

Open Perplexity and start a new chat

Open your web browser and go to perplexity.ai. If you’re already signed in, you’ll see the main search bar in the centre of the page. Click inside the search bar to start a new chat. A blinking cursor will appear, ready for your first instruction. If you see a “Welcome back” message instead, click “New chat” or the plus icon (+) in the top-left corner to clear the previous conversation. You’ll know it worked when you see a fresh chat window with a blinking cursor and the words “Ask anything…” at the top.

💬 Example(Just press Enter—no typing needed yet.)

2

Give Perplexity your first instruction

In the chat box, type or paste the exact instruction below and press Enter. This tells Perplexity what you want it to do.

💬 ExampleCreate a clear, well-organised FAQ page for a small eco-cleaning business called GreenShine Cleaners. Use these customer questions: “What cleaning products do you use?”, “Are your products safe for pets?”, “How do I book a cleaning session?”, “Do you offer eco-certified cleaning?”, and “What areas do you serve?”. Keep answers short, friendly, and ready to paste onto a website.

After you press Enter, Perplexity will start gathering information and drafting answers. You’ll see a spinning icon or the words “Thinking…” appear while it works. If the chat box looks different on your screen (for example, you see a microphone icon instead), look for a text box with a Send arrow or a paper-plane icon. You’ll know it worked when the chat shows a draft answer beginning with “# GreenShine Cleaners – FAQ”.


3

Review the draft and ask for improvements

Read the draft Perplexity produced. If any answer feels too long, too short, or off-brand, type a follow-up message asking for a tweak. Use plain language so Perplexity understands your request.

💬 ExampleMake the answer to “What cleaning products do you use?” shorter and more casual. Also, add a line about how customers can request a full ingredient list.

After you send the follow-up, Perplexity will revise that section and show the updated text. If Perplexity ignores your request, try rephrasing it in simpler words or add “please” at the end. You’ll know it worked when you see the revised sentence appear in the chat, matching the tone you asked for.


4

Ask Perplexity to organise the answers into a ready-to-paste format

Once you’re happy with the content, ask Perplexity to format the FAQ as a clean, numbered list with clear headings. This makes copying and pasting much easier.

💬 ExamplePlease organise the FAQ into a clean numbered list with bold question headings and short answers underneath each one. Make it ready to paste directly onto a website.

Perplexity will replace the draft with a neatly formatted list. You’ll see numbered items like “1. What cleaning products do you use?” followed by the answer. If the formatting looks messy, tell Perplexity “Please format this as plain Markdown with bold headings” and it will try again. You’ll know it worked when the chat shows a clean list with bold questions and short answers, ready to copy.


5

Copy the FAQ text and paste it into your website

Highlight the entire FAQ list in the chat. Right-click and choose Copy, or use Ctrl+C (Windows) or Cmd+C (Mac). Then open your website editor or content management system (like WordPress, Wix, or Squarespace) and paste the text where you want the FAQ to appear. Most editors let you paste directly from the clipboard.

💬 Example(No typing needed—just highlight and copy.)

After pasting, preview the page to make sure the formatting looks correct. Headings should be bold, questions should stand out, and answers should be easy to read. If the pasted text loses its formatting, look for a “Paste as plain text” or “Remove formatting” option in your editor and try again. You’ll know it worked when the FAQ appears neatly on your site, with bold questions and clear spacing between each item.


6

Add your business details and finalise

At the top of the FAQ, add your business name and a short introduction sentence. At the bottom, include a call-to-action like “Have more questions? Contact us at [email protected] or call 04XX XXX XXX.” This gives customers a clear next step.

💬 ExampleGreenShine Cleaners – Frequently Asked Questions

Welcome to GreenShine Cleaners! Below are answers to our most common questions. If you don’t see yours, feel free to reach out.

Have more questions? Contact us at [email protected] or call 0412 345 678.

After you add these lines, save the page and publish it if your site allows. If your editor doesn’t let you edit the page directly, look for a “Save draft” or “Publish” button in the top-right corner. You’ll know it worked when the FAQ page is live on your site and looks professional.


⚠️ Common mistakes
  • Mistake: Using vague questions that Perplexity can’t answer well. Fix: Give Perplexity real customer questions you’ve heard before, or use the example questions in Step 2.

  • Mistake: Accepting long, technical answers that don’t match your brand voice. Fix: Ask Perplexity to shorten or simplify the answer in your follow-up message.

  • Mistake: Forgetting to format the final list for easy copying. Fix: Always ask Perplexity to organise the answers into a clean numbered list before you copy.


🚀 Try it now

Open Perplexity, paste the example instruction from Step 2 (or your own three questions), and press Enter. In two minutes you’ll see a draft FAQ appear—ready to copy and paste onto your site.

Keep reading

Was this helpful?

✦ Original step-by-step guide by AI World HQ's AI editorial team. Written in plain language, reviewed for accuracy.

← Back to all stories